ABOUT US

18 Atelier aims to provide individuals with a memorable and hassle-free experience, offering a wide selection of exquisite gowns for every special occasion. By opting for gown rentals, customers gain access to an extensive collection of stylish and high-quality gowns at a fraction of the price of purchasing. This affordability factor makes luxury and designer gowns more accessible to a broader audience, allowing them to look and feel their best without breaking the bank.

– Every Woman Deserves To Sparkle And Glow Like A Diamond; You Don’t Have To Own It.

Rent Luxury Designer Evening Gowns At an Affordable Rental Price.

HOW IT WORKS

RENT

18Atelier has a gown for you for any occasion. Browse through by filtering of sizes or view featured evening gown collection xx

 

BOOK

Book an appointment to try on your desired evening gown. Select a delivery date at least 3 days in advance so you have time to try it on and exchange if necessary xx

RETURN

Our Staff will contact you on the mode of Collection/Return. You can choose for self-collection or courier services* and we will take care of the evening gown’s dry cleaning service. 

CLIENT APPRECIATION

FAQ(s)

HOW 18ATELIER WORKS?

Urgently need a gown? Just use our convenient calendar to check the availability of your preferred gown or Whatsapp us your measurements and the gown you would like to rent so we can send the gown over to you asap. We advise booking at least 3 weeks before your event to ensure ample time for any required alterations. Our service doesn’t stop at gown rentals – we also offer exclusive makeover services. This includes a personalized photo shoot session with an experienced photographer, set in a themed studio of your choice (https://www.lunarworks.co), providing you with a beautiful keepsake to remember the occasion.

CAN I TRY ON THE EVENING GOWN?

Yes, absolutely! To arrange a fitting session, simply drop us an email at [email protected] or WhatsApp us at +65 9384 8326.

HOW LONG CAN I RENT THE EVENING GOWN FOR?

Our rentals are available for either 4 or 8 days. The rental period starts from the event date and the final day is the day the gown needs to be returned. 

WHAT IF I NEED THE EVENING GOWN FOR A LONGER PERIOD OR RETURN MY GOWN LATE?

You may inform us to extend the duration and it will be priced at a surcharge of $10 per day. For late return of gown without informing, there will be a late charge of $30/day.

We rely heavily on timely returns to avoid inconveniencing other customers reservation. No one wants to be left without a gown on their special occasion so please make sure you return your gown on time!

CAN I IRON THE EVENING GOWN?

Each gown will be steam pressed before delivering to you. Beaded/Sequins Embellished gowns may be lined with acid-free sheets to prevent wrinkles. However, due to the movement during delivery, you may steam the gown BUT DO NOT IRON as ironing may damage the delicate material of these gowns.

EXPRESS DELIVERY OF EVENING GOWN

There is no shame in leaving things to the last minute (Let us admit, we all do!) If you require express courier services, simply contact us directly.

WHAT IF I DAMAGE OR STAIN THE EVENING GOWN?

We understand that accidents happen. If you notice any stains or damage on the gown, please contact us immediately as we have a team of professionals to assess and handle the damage. If the dress is beyond repair, unfortunately, you will be charged the replacement value of the dress; as per retail price stated.

WHAT IF THE EVENING GOWN DOESN’T FIT?

If your gown arrives and it does not fit or for any other reasons, then contact us as soon as possible for replacement or alterations if necessary.

ALTERATIONS

We understand the importance of getting the perfect fit! We do temporary alterations so as to preserve the dresses condition as good as new. For express alterations less than 3 days lead time, please take note there will be a surcharge of $20.

CAN I OWN THE EVENING GOWN?

Yes, we do sell our evening gowns! The selling prices are available upon request. If you don’t see any gowns you like, we can provide access to our full range of gowns available for purchase. Please note that shipping costs for new purchases are the responsibility of the buyer.

CANCELLATION POLICY

Cancellations are accepted, and we offer refunds in the form of a credit note valid for 6 months for your next rental. If the gown has already undergone alterations, 20% will be deducted from the credit note.

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